Tempo IT Services — Dayton & remote

Computer problems, fixed at your pace.

Remote and on-site IT help for people and small businesses — slow computers, new device setup, email migrations, and network questions. Straight answers, fair pricing, no upsells.

No fix, no fee on troubleshooting Two-person shop, real humans Confidentiality built into every job
Services & pricing

Flat rates where we can. No surprise invoices.

Draft pricing below — final quote depends on scope, but this is where we start.

TKT-01 · REMOTE TROUBLESHOOTING

Slow computer & software issues

No fix, no fee
  • Slow computer diagnosis & cleanup
  • Software errors, printer & network connectivity
  • Malware / virus removal
Remote or on-site $80/issue · $90 malware
TKT-02 · SETUP & MIGRATION

Software setup & migration

  • Microsoft 365 / Google Workspace setup
  • Email migration between accounts or providers
  • Data transfer to a new computer
1–5 users $200flat · $60/user 5+
TKT-03 · NEW DEVICE

New device setup

  • Unboxing & OS setup
  • Software installation
  • Data transfer from your old device
Remote or drop-off $49basic · $99 full
TKT-04 · SMALL BUSINESS

Small business IT consult

  • Wi-Fi & network troubleshooting
  • General IT questions & recommendations
  • Light on-site work by appointment
Remote, on-site by exception $95/hr · $149 block
Remote support, step by step

Most fixes happen without us leaving our desks.

We use RustDesk, free screen-sharing software you control the whole time.

1

Download RustDesk

A small, free download — takes under a minute. We'll send the link.

2

Share your ID

A 9-digit code appears on your screen. Read it to us over phone or email.

3

Approve the connection

You click "Accept" — nothing happens without your say. You can watch everything we do.

4

We fix it, you disconnect

Close the app anytime. No fix, no fee on standard troubleshooting.

About Tempo

Two founders. No call center.

Tempo IT Services is a small, Ohio-based shop — when you call, you get one of us, not a script.

NC

Noah Caupp

Co-founder

Bachelor of Science from Western Governors University, with hands-on network administration and troubleshooting experience. Noah has a particular interest in IT governance and auditing, and outside of work you'll usually find him at the gym, weightlifting. A Dayton native through and through.

CN

Carter Newhouse

Co-founder

Bachelor of Science from Wright State University, with a background in network administration and troubleshooting. Carter enjoys digging into networks to scan for vulnerabilities before they become problems, and spends his free time cycling around the Dayton area. Grew up just up the road in Tipp City.

Confidentiality is a written commitment, not a promise. Your data, credentials, and business details stay confidential — during the work and after. It's in our founders' agreement, not just our sales pitch.

Open a ticket

Tell us what's wrong. We'll provide the solution.

Expect a response ASAP. If we can't fix it, you don't pay.

Email[email protected]
Phone(937) 781-6228
Service areaDayton & remote nationwide

Sent directly to our inbox — we reply within one business day.