Tempo IT Services — Cincinnati & remote

Computer problems, fixed at your pace.

Remote and on-site IT help for people and small businesses — slow computers, new device setup, email migrations, and network questions. Straight answers, fair pricing, no upsells.

No fix, no fee on troubleshooting Two-person shop, real humans Confidentiality built into every job
Services & pricing

Flat rates where we can. No surprise invoices.

Draft pricing below — final quote depends on scope, but this is where we start.

TKT-01 · REMOTE TROUBLESHOOTING

Slow computer & software issues

No fix, no fee
  • Slow computer diagnosis & cleanup
  • Software errors, printer & network connectivity
  • Malware / virus removal
Remote or on-site $80/issue · $90 malware
TKT-02 · SETUP & MIGRATION

Software setup & migration

  • Microsoft 365 / Google Workspace setup
  • Email migration between accounts or providers
  • Data transfer to a new computer
1–5 users $200flat · $60/user 5+
TKT-03 · NEW DEVICE

New device setup

  • Unboxing & OS setup
  • Software installation
  • Data transfer from your old device
Remote or drop-off $49basic · $99 full
TKT-04 · SMALL BUSINESS

Small business IT consult

  • Wi-Fi & network troubleshooting
  • General IT questions & recommendations
  • Light on-site work by appointment
Remote, on-site by exception $95/hr · $149 block
Remote support, step by step

Most fixes happen without us leaving our desks.

We use RustDesk, free screen-sharing software you control the whole time.

1

Download RustDesk

A small, free download — takes under a minute. We'll send the link.

2

Share your ID

A 9-digit code appears on your screen. Read it to us over phone or email.

3

Approve the connection

You click "Accept" — nothing happens without your say. You can watch everything we do.

4

We fix it, you disconnect

Close the app anytime. No fix, no fee on standard troubleshooting.

About Tempo

Two founders. No call center.

Tempo IT Services is a small, Ohio-based shop — when you call, you get one of us, not a script.

Confidentiality is a written commitment, not a promise. Your data, credentials, and business details stay confidential — during the work and after. It's in our founders' agreement, not just our sales pitch.

Open a ticket

Tell us what's wrong. We'll tell you what it costs.

Most quotes come back the same day. If we can't fix it, you don't pay.

Email[email protected]
Phone(513) 555-0100
Service areaCincinnati & remote nationwide

Opens your email client — we reply within one business day.